Adding senders to your safelist - POP & IMAP Webmail Users

Email that you receive from domains, email addresses, and IPs on your safelist will bypass the spam filters, ensuring you receive email from those senders.

Note: Do not add your address, domain, or other addresses on your domain. This will lead to an increase in spam due to spoofed addresses.

To add a domain, email address, or IP to your safelist, do the following:
 

1. Click the Settings link, located in the upper right corner of the webmail window.
2. In the left pane, click Spam Settings.
3. Click the Safelist tab.
    
   
4. Domains and email addresses that are safelisted will appear in the Safelisted Domains & Email Addresses box. To add a domain or email address to the list:

    

   1. Click the Add button.
   2. Enter a domain or email address in the space provided. Note: We recommend that you not safelist domains from large email systems, such as hotmail.com or yahoo.com, as this could result in spam arriving in your Inbox. Also, you can use a "%" as a wildcard in the domain or email address (For example: @%.ru).
   3. Click the Add button.
5. IP addresses that are safelisted will appear in the Safelisted IP Addresses box. To add an IP to the list:

    

   1. Click the Add button.
   2. Enter an IP or IP range in the space provided. Note: You can use a "%" as a wildcard in the last three octets to specify IP ranges. For example: 216.12.34.%, 216.12.%.%, and 216.%.%.% are all valid ranges.
   3. Click the Add button.
6. Click the Save button.